SHOPPING INFORMATION

How can I place an order?

Answer: Placing an order is easy! Simply find your desired product, visit the product page, and click "Add to Cart." Follow the prompts during the checkout process to provide necessary details and complete your purchase.

Can I modify or cancel my order after placing it?

Answer: Unfortunately, once an order is placed, it cannot be modified or canceled directly. If you need to make changes or cancel your order, please visit our Contact Us page and inform us immediately. We'll do our best to assist you.

How do I track my order?

Answer: To track your order, visit our Track Order page. Enter your order ID and email address, and you will receive the current status of your order. This allows you to stay informed about the progress of your purchase.

What should I do if I receive a damaged item?

Answer: In the unfortunate event that you receive a damaged item, visit our Refund and Return Policy page for detailed instructions. Contact us immediately, and we will guide you through the process.

Please note that we can only assist if you contact us within 1 working day of receiving the damaged item.

How do I return an item?

Answer: If you need to return an item, please visit our Return and Refund Policy page for step-by-step instructions. We strive to make the return process as smooth as possible. If you have any questions or concerns, feel free to contact us for assistance.

PAYMENT INFORMATION

What payment methods do you accept?

Answer: For now, we only accept PayPal payments. We continually evaluate and may introduce additional payment methods in the future to enhance your shopping experience.

Is it safe to enter my payment information on your website?

Answer: Absolutely. We prioritize the security of your information. Our website uses encryption technology to secure your data during the payment process. This ensures that your payment details remain confidential and protected from unauthorized access.

Do you store my credit card information?

Answer: No, we do not store your credit card information. Our payment processes are designed to prioritize your security. We utilize secure payment gateways, and your credit card details are processed securely without being stored on our servers.

Are there any additional fees for using a specific payment method?

Answer: Currently, there are no additional fees associated with using PayPal for your payments. We strive to keep our payment processes transparent, and any potential fees will be clearly communicated during the checkout process.

Can I change my payment method after placing an order?

Answer: No, once an order is placed, the payment method cannot be changed. It's essential to ensure that you use your preferred payment method during the checkout process to avoid any inconvenience.