INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?
Answer: Yes. We ensure that the product images accurately represent the items you will receive. Our commitment is to deliver products that match the visual representations on our website.
Where can I view my sales receipt?

Answer: You can conveniently view your sales receipt in the "My Orders" section of your account. Additionally, we automatically send an invoice to the email address you provided during the purchase. This ensures you have easy access to a detailed summary of your order directly in your inbox.

How can I return an item?

Answer: If you need to return an item, please contact us to initiate the return process. For detailed information, visit our "Return and Refund" page. It provides step-by-step guidance on returning items, including eligibility criteria and any associated terms.

Will you restock items indicated as “out of stock?”

Answer: Yes, we strive to restock items labeled as "out of stock" within 5 to 7 days. To ensure you don't miss out, consider adding the desired product to your wishlist. You'll receive notifications once the item is back in stock.

Where can I ship my order?

Answer: During the checkout process, you can choose the shipping address for your order. Ensure you provide the accurate and complete address where you want your order to be delivered. This flexibility allows you to ship items to your preferred location, whether it's your home or another specified address.

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